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Orders & Shipping Questions

You want to order or already ordered your best Arabian Fragrance. You want to ask us questions about it. We got you covered here.

We aim to dispatch all orders as quickly as possible. Delivery times depend on the destination and the courier service used.

UK orders are shipped via Royal Mail Tracked 24 or Tracked 48.

EU and Iceland orders are shipped via international courier services such as FedEx.

You will receive tracking details by email once your order has been dispatched. You may also contact us if you need further assistance with tracking.

If you need to make a change, please contact us as soon as possible at hello@sotdunes.com. Once an order has been shipped, we cannot make changes or cancellations.

We currently deliver to the United Kingdom, the European Union, and Iceland.

At this time, we do not ship to other international destinations. We are working on expanding to international shipping in the near future.

Returns & Refunds

You want to ask us questions about the return and exchange of your Arabian Fragrance. We got you covered here.

We accept returns of unopened, unused items within 14 days of delivery for customers in the United Kingdom.

Opened or used fragrance items cannot be returned due to hygiene reasons, unless the item is damaged, incorrect, or faulty.

Please see our Return & Refund Policy for full details.

If you receive a damaged or incorrect item, please contact us immediately with your order number and photos of the product. We’ll arrange a replacement or refund.

Perfume Basics

Want to learn about basic perfumery. We explained some basic terms for you.

These terms refer to the concentration of fragrance oils in the perfume:

  • Eau de Toilette (EDT): Lighter concentration (5–15%). Fresh, airy, lasts around 3–5 hours.
  • Eau de Parfum (EDP): Medium concentration (15–25%). Richer, longer-lasting at 6–8 hours.
  • Extrait de Parfum / Perfume Oil: Highest concentration (25–40%). Intense, deep, and long-lasting—often over 12 hours.

Longevity depends on fragrance concentration, ingredients (e.g., oud and amber last longer than citrus notes), and how it interacts with your skin chemistry. Applying perfume to moisturized skin or pulse points helps extend its life.

Also called olfactory fatigue, nose blindness happens when your brain gets used to a scent you’re wearing and temporarily stops detecting it. Others around you can still smell it. To avoid this, rotate your fragrances regularly or re-apply later in the day.

About Arabian Perfumes

You want to know more about Arabian Perfumes. Here are some basic questions answered for you.

Middle Eastern perfumes are known for their luxury, depth, and craftsmanship. They often feature oud, amber, musk, rose, and exotic spices, creating rich, long-lasting scents that stand out compared to many mainstream designer perfumes. These fragrances also carry a heritage of centuries-old perfumery traditions, blending both modern techniques and cultural artistry.

Yes! Many Middle Eastern fragrances are unisex, designed to be shared and enjoyed regardless of gender. Instead of rigid categories, they focus on the character of the scent—whether it’s bold, sensual, fresh, or comforting.

Tips & Advice

Want to know about usage of perfumes. Here we covered your questions.

Apply to pulse points such as the wrists, neck, and behind the ears. For longer wear, lightly spritz on clothing (but test first to avoid staining). Layering with unscented lotion or matching oils also boosts longevity.

We regularly stock travel sizes and sample packs, perfect for discovering new favorites before buying a full bottle.

Still have a question?

We’re here to help — reach out below and we’ll get back to you within 24–48 hours.